Frequently Asked Questions

Qui troverai le risposte alle domande più frequenti dei nostri clienti.

Contacts

We’ve prepared clear and concise responses to provide the information you need quickly and easily. If you have additional questions or require personalised assistance, don’t hesitate to reach out to us, we’re here to help!

Frequently Questions

How does the purchasing process work?

How do I receive the license?

What to do if you need installation assistance?

How long does it take to receive the purchased product?

How to download the software?

What should I do if my license doesn’t work?

Are the software licenses valid in any country?

Payment

Can I pay with a credit card?

Can I pay through PayPal?

Can I pay via Bank Transfer?

Orders and Returns

Can I return or replace my license key?

Haven’t received the confirmation/invoice email after purchasing the product?

How long does the refund/reimbursement take?